Dubai, UAE – January 21, 2025 – Dubai’s Roads and Transport Authority (RTA) has been commended for its swift action in resolving a technical issue that briefly disrupted the Dubai Metro service on Tuesday morning.
Passengers shared videos and posts on social media notifying the RTA of the disruption, which affected some services during peak hours. Responding promptly, the RTA took immediate action to address the issue and restore normal operations. In a message posted on their official X (formerly Twitter) channel, the RTA assured passengers: “Kindly note that there was a technical issue which has been immediately resolved, and the service is operating normally. Thanks for your understanding and apologies for the inconvenience caused.”
This quick resolution underscores the RTA’s commitment to ensuring reliable and efficient public transportation for Dubai’s residents and visitors. The Dubai Metro, a vital component of the city’s transit network, remains one of the most dependable urban mobility systems globally, thanks to the authority’s proactive measures and dedication to service excellence.